Reference

How oriental play Handles Your Personal Information

Your account data — including the details you provide when linking DANA, OVO, or GoPay — is collected only to keep your account running and your transactions moving.

Account data protectedDANA, OVO, GoPay wallet info securedNo data sold to third partiesYour access rights respectedCookies explained clearly

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat Support

Open the chat widget inside your account dashboard to reach our support team directly. Available around the clock for account and data questions.

Email Data Request

Send a written data access or deletion request to our support email. We process requests within the timeframe required under applicable local law.

Account Settings Panel

Update your registered phone number, email address, or linked e-wallet details — DANA, OVO, GoPay — directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security at oriental play

We apply SSL encryption to every page of the site and to all data exchanged between your device and our servers. Account passwords are stored in hashed form — meaning even our internal systems cannot read your actual password. Session tokens expire automatically after a period of inactivity, so a forgotten open tab on your phone does not leave your account exposed. Cookie preferences can be adjusted through the consent notice that appears on your first visit.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit most. You can decline non-essential cookies at any time via the cookie consent panel.

Account Security

Each login triggers a one-time PIN sent to your registered phone number. If we detect a login from an unrecognised device or IP, your account is flagged for verification before access is granted.

Data Retention

We keep active account records for as long as your account is open. After closure, we hold only what local law requires for the mandated period, then delete or anonymise the remaining data.

Your Right to Access

You have the right to request a summary of the personal data we hold on your account. Submit the request via live chat or email and we will respond within the applicable local legal timeframe.

What Information oriental play Collects and Why

oriental play Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the name, email address, and phone number you register with. If you choose DANA, OVO, or GoPay as your payment method, we record the transaction reference and wallet identifier — not your full wallet credentials or PIN. We also

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log device information such as browser type, operating system, and the IP address used at login. This technical data helps us detect unusual access patterns and keep your account secure. Players in Yogyakarta and elsewhere across Indonesia access the lobby through the same encrypted connection, and
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all session data is transmitted over SSL. We retain account information for as long as your account remains active and for the period required by applicable local law after closure. You can request a copy of the data we hold on your account by contacting our
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support team. We do not share personal data with marketing partners or advertising networks. Any third-party service providers we work with — such as payment processors handling DANA or OVO transfers — operate under data-handling agreements that restrict them from using your information for their own
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purposes. Availability of certain features depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Privacy Rights

If something in this policy is unclear, the answers below cover the questions we hear most from account holders in Indonesia. For anything not covered here, our live chat team can help.

No. We log only the transaction reference number and wallet identifier that the payment processor returns after a transfer. Your e-wallet PIN and full credentials are never transmitted to or stored on our systems.

Yes. Submit a deletion request via live chat or our support email. We will remove or anonymise your data once we have fulfilled any retention obligations required under applicable local law.

We use essential cookies to keep your session active and, with your consent, analytics cookies to see which lobby sections you visit. You can withdraw consent for non-essential cookies through the cookie panel at any time.

Access is restricted to support and operations staff who need it to handle your account or resolve a transaction issue. Staff access is logged, and credentials are reviewed on a regular basis.

After closure, we retain only the records that applicable local law requires us to keep for a defined period. Once that period ends, the remaining data is deleted or anonymised.

All payment data passes through an SSL-encrypted connection. We receive only a confirmation reference from the payment processor — your full wallet details stay within GoPay or OVO's own secure environment.

How oriental play Handles Your Personal Information

How to Reach Us About Your Data

Live Chat Support

Email Data Request

Account Settings Panel

Data Handling, Cookies, and Account Security at oriental play

Common Questions About Your Data and Privacy Rights

01 Does oriental play store my DANA, OVO, or GoPay login credentials?

02 Can I ask oriental play to delete my personal data?

03 How does oriental play use cookies on my device?

04 Who has access to my account information inside oriental play?

05 What happens to my data if I close my account?

06 How does oriental play protect my data during a GoPay or OVO transaction?

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